No one left behind: how to drastically reduce abandonment rates in customer onboarding
TrustCloud's VideoID has introduced the HelpMe button, providing real-time assistance to customers facing difficulties during onboarding.
To correct abandonment rates, it is critical to strengthen identity verification
Simplifying identity verification without sacrificing transparency and security is the key to reducing high abandonment rates in digital banking onboarding.
TrustCloud HelpMe, 100% onboarded customers
TrustCloud HelpMe is the solution specially designed to rescue customers who encounter difficulties in digital onboarding.